Assertiveness Skills

• Introduction & Course Objectives
• What is Assertiveness?
• Understanding Behaviours
• Goals and Costs of the Different Behaviours
• Communication Skills
• How to be Assertive
• Self Development
• Q&A
• Conclude & Follow Up Process

This Assertiveness Skills training virtual programme may be of interest to anyone who wishes to increase the chance of success in any human transaction and as such, supervisors, management, sales executives as well as secretarial staff, accounts staff and all who deal with others, will find this a fascinating and really useful training course.

Virtual, instructor lead

Product Description

This Assertiveness Skills course is a Half Day programme online training course, designed for everyone and will help delegates to develop skills to enable them to be more confident covering key areas such as, what is assertiveness, assertiveness techniques, counselling yourself, two way Ccommunication, how to be assertive, and self development.

Assertiveness increases the change of success in any human transaction and as such, supervisors, management, sales executives as well as secretarial staff, accounts staff and all who deal with others, will find this a fascinating and really useful assertiveness training course.

Awarding Body: Optima Training & Consulting Ltd

National Framework of Qualifications Level: N/a

Certification: Optima Training & Consulting Ltd Certificate of Completion

Renewal: N/a

Entry Requirements:
Minimum age- 18 years old

Minimum English requirements: Leaners must be able to understand and convey the concepts contained in the programme content.

Assessment Details: Class Interaction

Cost Per Person:
The fee is inclusive of all training courseware materials, certificate of completion and 3 months after training support.

Progression Opportunities: Please see related courses

Protection for Enrolled Students: N/A

Should a course not proceed, any payment received will be refunded within 48 hours