Course Content:
- Introduction & Course Objectives
- D0 – Prepare (Plan) for the 8D
- D1 – Form the Team
- D2 – Problem Description (Define and describe)
- D3 – Interim Containment Action (ICA)
- D4 – Root Cause Analysis (RCA) and Escape Point
- D5 – Permanent Corrective Action (PCA)
- D6 – Implementation and Validation of PCA
- D7 – Prevention Action
- D8 – Closure and Congratulate the Team
- Q&A
- Conclude & Follow Up Process