Course contents:
- Introduction & Course Objectives
- The structure of ISO 9001:2015
- ISO 9001:2015 Certification
- Eight Quality Management Principles
- ISO 9001:2015 Quality Systems Requirements
- Introduction to Internal Auditing and their importance in Quality Management Systems
- Internal Audit Planning
- Audit Team & Auditor Competence
- Audit Evidence & Questioning Techniques
- Audit Reporting & Follow up
- Writing audit reports
- Corrective action and audit follow up
- Q&A
- Conclude & Follow Up Process
Course Aims & Objectives:
- To provide participants with an overall understanding of ISO 9001:2015, including the relevant elements and clauses, so they can better support the maintenance and improvement of their Quality Management System
- To provide participants with the understanding of the elements of the elements and clauses which comprise ISO 9001:2015
- To provide participants with the understanding of process approach
- To provide participants with knowledge of the theory and practice of internal auditing