Course Content:
- Introduction & Course Objectives
- General approaches to problem solving
- Common approaches to root cause analysis
- Types of problems
- Strategic approach for Problem Solving
- Using 8D Problem Solving to solve a problem
- Isolated events & repeating problems
- 5 Why’s, Kepner Tregoe, Pareto, etc
- Proving causes
- Effectiveness and Solution analysis
- Q&A
- Conclude & Follow Up Process