- Introduction & Course Objectives
- Relationship between Lean & Six Sigma
- Six Sigma (DMAIC) methodology
- Project Charter
- Critical to Quality Characteristics (CTQs)
- SIPOC Diagram
- Quality Tools i.e Cause & Effect, Process Mapping
- How to work with data (Pareto Chart, Histograms, Run Charts)
- Basic Statistics (Population, Sample, Qualitative & Quantitative Data)
- Know Lean Concepts
- Q&A
- Conclude & Follow Up Process